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About SecureLink® Remote Support Networks

For secure and regulated customers, SecureLink® provides remote support networks for your technology vendors.

SecureLink® is used by more than 15,000 companies in industries where security and audit matter.

You control the rules, including who can have access and what specific privileges are available on a machine and port level.

Access can be enabled for your vendor when you want it: anytime, only when you authorize, or during an access schedule, such as Monday through Friday from 8:30 to 5:00 and weekends from 9:00 to noon.

SecureLink® authenticates the technician, encrypts all traffic and enforces your rules.

SecureLink® has high definition audit tied to individual users. It starts with an e-mail each time someone connects, then tracks all activity, like files transferred, commands, even video replay of desktop sharing and RDP sessions.

SecureLink® saves you money, improves security and service levels and ensures compliance with industry regulations.

If your vendor already uses SecureLink®, you'll just need to download SecureLink® Gatekeeper software to get started.

If you're looking to standardize the way all of your vendors support you, SecureLink® Enterprise® works with any vendor, even if they're not using SecureLink®.

  Who Uses SecureLink?