Four tips to manage third-party remote access

February 13, 2018//Ellen Neveux

Last Updated: April 29, 2020

Remote access by third-party vendors is a top vulnerability for network security. Make sure you put a structure in place to manage the risk — while still gaining the benefits of outsourcing.

Using third-party vendors is often a cost-saving method to allow a business or organization to better serve its customers and focus on core business competencies. The efficiency of third-party vendors is eliminated when their use results in high-profile data loss. For companies using remote access vendors, taking some important steps to manage vendor access pays off.

Consider these tips:

1) Know your remote vendors

Anyone with remote access to your system could unwittingly be a security threat. You should assess the security capabilities of any third-party vendor you are considering. Due diligence can help you understand any problems a vendor has had in the past while also giving you an idea of the difficulties you may have in the future with this provider. For existing vendors, set a timetable for assessing security capabilities and continue to periodically evaluate the existing vendors moving forward.

2) Control their access

It’s important that you work with trustworthy vendors; however, TRUST should not be part of your security strategy. When it comes to third parties working on your network, complete access control is essential. How this control is managed will impact other aspects of remote support security. Granular restrictions based on the user will ensure vendor reps only access the data and systems they need to do their job, and nothing else. In addition, when access is linked to an individual, activity can be tied to that user. So if something goes wrong, network admins can go right to the source.

Too many companies hand over complete network access and forget about it until a problem arises.

3) Audit

Access control should compliment a comprehensive auditing capability. If network activity isn’t monitored at a granular user access level, the data can’t tell the full story of what’s happening on your network. Regulated industries must require superior security and detailed accountability.

Demand a complete view of all activity down to the individual level. For enterprises, this ensures your information systems are protected and enables compliance with a remote access policy, as well as government regulations.

4) Use a secure platform

Require third-party vendors to work through a secure, remote access platform. Your platform should employ multi-factor authentication, present connection notifications, and include a comprehensive security audit that delivers real-time monitoring, individual account monitoring, and detailed activity reports.

You won’t be saving any money if using a vendor results in a data breach, ransomware attack, or other cyberattack. Increase your system and brand security by taking the right steps to mitigate the risk of third-party remote access.

About SecureLink

Our sole focus is secure third-party remote access. For highly regulated enterprise organizations, SecureLink Enterprise has pioneered a secure remote access platform. SecureLink for enterprise allows an organization to identify, control, and audit third-party vendors. For vendors, SecureLink is the gold standard remote access support platform because it is easy, efficient, and ensures compliance and reduces liability when supporting customers.

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