The importance of secure third-party remote access for government

March 12, 2018//Ellen Neveux

Last Updated: November 18, 2020

Data loss due to breach or exposure continues – and increases – in all sectors. Because it is difficult to control and safeguard networks from threats introduced via remote access, local and federal government networks without appropriate protection are vulnerable.

Many municipalities and federal agencies are still tied to legacy IT solutions. Legacy systems were not built to manage or defend the data flow, storage, and access demands of a contemporary agency. As a result, workarounds, free downloaded apps, and poor fitting patches are applied instead of a better solution.

By nature, government networks carry and process sensitive, often regulated information. Whether targeted for mischief, malice, or money, the government industry cannot afford the sketchy IT solutions that lay bare poor security practices like those that led to the 2014 hack of the federal Office of Personnel Management (OPM).

In that hack, shaky authentication and a vulnerable third-party vendor were just two of the problems that allowed presumed Chinese nation-state actors to exfiltrate the personal information of more than 22 million federal employees.

When you have employees or vendors accessing your government framework remotely, you need effective strategies to protect your data from threats. What capabilities do you need?

Tools you need to securely manage remote third-party access

You can manage threats to your government network with a secure platform and the right tools for your industry. A secure platform gives you end-to-end control of IT support, vendors, and employees who remotely access your network. Essential features include:

  • Authentication: Two-factor authentication is critical. Try to use a platform that offers customizable authentication options as well. Authentication best practices include the ability to offboard as easily as you onboard to avoid exiting vendors taking their access with them when they leave.
  • Access: Allow authorized parties to give access permissions to avoid backing up work in your system by authorized users. Be sure you have the ability to make individual changes or impact access en masse to give you on-the-ground ability to manage your network. Privileged access management should be an important aspect of your security strategy.
  • Audit and compliance: Granular control, visibility, and tracking of Government IT support lets you know who is on your system accessing what regions. For compliance purposes, you should be able to schedule access by supervised or unsupervised technicians at a certain time.

The secure platform solution you choose should be flexible, responsive, and easy to onboard users. If you currently use virtual private networks or remote desktop sharing, neither of these strategies offers the threat protection of a robust platform designed specifically for government agencies that must be able to defend their data and maintain workflow at the same time.

SecureLink is the standard secure platform used by public sector and governmental agencies across the US. Our platform is built to provide fast vendor access in a compliant, secure environment. Talk to us about your needs or check out a demo today.

About SecureLink

Our sole focus is secure third-party remote access. For highly regulated enterprise organizations, SecureLink Enterprise has pioneered a secure remote access platform. SecureLink for enterprise allows an organization to identify, control, and audit third-party vendors. For vendors, SecureLink is the gold standard remote access support platform because it is easy, efficient, and ensures compliance and reduces liability when supporting customers.


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