What is a Gatekeeper?

A Gatekeeper is a piece of software that sits on a server in your network. When enabled, the SecureLink Gatekeeper polls your vendor’s SecureLink server to see if there is a support rep requesting access. When a support rep needs access, an SSH tunnel is created from the Gatekeeper and all access is routed through […]

Can I manage more than one vendor using my SecureLink Gatekeeper?

The Gatekeeper is specific to a technology vendor. If your organization has multiple vendors accessing your network via Gatekeeper, you may want to look into getting your own SecureLink server. SecureLink’s Vendor Access module is designed to help enterprise customers manage all of their vendor access. Contact Us to learn more.

Can I add ports and services to the Gatekeeper?

You can add/remove services for your vendor and you can enable the Gatekeeper to allow the vendor to add services themselves. Select Vendor Privilege Settings from the Settings menu. To add an additional host, select Add New Host from the upper right. Click the green plus sign to add an additional port or service to […]