The Ultimate Guide to Remote Support for Enterprise Technology Vendors
As a technology vendor, you’re responsible for providing critical functions to your customer. In reality, most businesses can’t operate at their highest capacity without the help and support of third-party vendors. That’s why it’s critical for third parties to stay secure and compliant when working for enterprise customers. Any disruption in a remote access session could end up in regulatory infractions or lead to something worse like a cyberattack.
Hackers will exploit vulnerabilities in third-party access connections like VPNs and desktop sharing tools to wreak havoc on an enterprises’ internal network and cause costly damage. This not only impacts the enterprise, but it’s also a direct reflection of the technology vendor – the route through which the hack occurred. Sure, it wasn’t your fault. But the enterprise and headlines will name the source of the attack as the third party connection, which could be costly for your technology services company.
Reducing your exposure to a data breach starts with securing your connection. In this guide for technology vendors, you’ll find:
- Why technology vendors need secure remote access support
- The top benefits of using a standardized remote support tool
- How to choose the right remote support platform