Industrial Secure Remote Access for Energy and Utilities

ROI Case Study

Large Enterprise Energy Customer

In this case study a large enterprise energy customer describes their third-party remote access processes before and after implementing SecureLink.

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Securing Your Supply Chain from Cyberattacks

Until recently, utilities and the energy industry wasn’t overly worried about the threat of cyberattacks.

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From the risk of a cyber attack to noncompliance, third parties are energy and utilities biggest cybersecurity vulnerability.


of utilities and energy organizations experienced a supply chain related data breach in the past year

The fourth industrial revolution is here. Once remotely inaccessible, industrial control systems and IIoT devices are now commonplace within the energy and utilities industry. But these systems are often unsecured and heavily targeted by hackers. The most common entry point hackers are after is third-party remote access to industrial controls systems and IIoT. Third-party vendors are granted privileged remote access to perform ongoing maintenance and support. Industrial organizations struggle to fully secure this access and rely on traditional remote support methods like VPNs and desktop sharing solutions, which each have vulnerabilities that are easily exploited by hackers. Without the centralized oversight, visibility, and control needed to reduce third-party and other access risks, industrial organizations are susceptible to attack and will continue to struggle to meet cybersecurity access standards for NERC and NIST.

Enterprise Access

For enterprises to control and secure third-party access to critical assets

Customer Connect

For service providers to securely provide operational support and services

Privacy Monitor

AI/ML powered access monitoring for data sensitive, open environments

Access Intelligence

Review and attestation of access rights to critical systems

Key cybersecurity priorities for energy companies and utilities:

Meet NERC CIP cybersecurity standards for third-party access

Secure IT and OT networks, industrial control systems, and data from internal and external cyber threats to the energy sector

Maintain uptime of critical infrastructure and ensure availability of energy systems

The Solution: Critical Access Management for Energy and Utilities

SecureLink’s critical access management solutions enable utilities and energy organizations to address cyber threats to the energy sector, and meet NERC CIP compliance and NIST remote access standards with ease. IT and security teams can fully secure third-party remote access to industrial control systems and IIoT devices, verify user access rights are accurate and appropriate, and securely access customers’ industrial systems for services and support while maintaining compliance. With SecureLink’s solutions for utilities and energy providers, organizations can proactively defend against access-related security risks that can result in cyber attacks and downtime, and demonstrate compliance with required access controls.

Get a Personalized Demo

Experience SecureLink's access management platforms for yourself. Fill out this form, and a SecureLink team member will reach out to you to set up a personalized demo so you can see our critical access management solutions in action. In this demo, you'll walk through:

  • Your specific security and access management needs
  • A customized demo of the Enterprise Access, Customer Connect, Access Intelligence, or Privacy Monitor platform
  • The implementation process which includes a dedicated project manager, server configuration, workflow consulting, and administrator training
  • Deployment options, such as cloud or on-premise, to fit your requirements
  • SecureLink's pricing and subscription options