Secure third-party remote access for the legal industry
The legal industry faces an array of unique professional challenges – improving efficiency, ensuring confidentiality, and maintaining client satisfaction. Law firms are using new technology to meet these standards, but those digital tools present new protection and compliance burdens.
As technology changes the way law firms handle client information, greater visibility is needed to understand how third parties interact with sensitive data. While technology vendors sometimes need to access their products on a law firm’s network to provide support, the operations performed while inside the system must be monitored to ensure the integrity of the system.
SecureLink understands the privacy needs of the legal industry and the vulnerabilities caused by insecure remote access. Our sole focus is to enable technology vendors to remotely support their enterprise customers through comprehensive and retrievable session audits, as well as the ability to track whether you are staying within the bounds of relevant regulatory policy.
Why SecureLink for law firms?
The SecureLink platform enables authorized legal support technicians to:
- Modify access policies at an individual and group level
- Multi-factor authentication and identification system for those who use the system
- Ensure regulatory guidelines are met, specifically in regard to SOX and Omnibus HIPAA regulations
- Potent access control tools that make sure users can only access areas relevant to their job scope
- Full, retrievable logs that detail all changes made to the system, and the users responsible for enacting those changes
Find out how secure third-party remote access can be.
Features and benefits
Access management
- Authorized users can edit access policies efficiently, with no micro-managing required
- Eliminate bottlenecks by simplifying the access policy processes from the customer side
- Easily understandable and efficient interface to enable customers to enact necessary changes without requiring technical support
Authentication/authorization
- Strong and customizable authorization methods mean that only approved users and remote legal IT support access sensitive parts of the system
- Real-time, active directory identification methods to protect the system’s integrity
- Frequent update of authorization policy to ensure only current and authorized users gain access to the system
Granular access controls
- Vendors, such as those required for legal support, will never receive full access unless you permit them; you are fully in control of what they can access and edit
- All legal support and maintenance functionality has the ability to be scheduled at a time convenient to you
- Powerful access rights management ensures the only users of the system are those explicitly permitted by the system administrators
High-definition audit and compliance
- Any change made to the system is logged and has responsibility attached on an individual user level
- Real-time, powerful notifications can be enabled to let you know whenever a connection to the system is established
- Through the RDP system, every legal support session is recorded in its entirety
- SecureLink’s platform is designed to make compliance with SOX and Omnibus HIPAA regulations as simple as possible
Find out how secure third-party remote access can be.
Request a demo and we’ll show you how the SecureLink remote access platform connects customers and vendors.
