The legal industry faces an array of unique professional challenges – improving efficiency, ensuring confidentiality, and maintaining client satisfaction. Law firms are using new technology to meet these standards, but those digital tools present new protection and compliance burdens.
As technology changes the way law firms handle client information, greater visibility is needed to understand how third parties interact with sensitive data. While technology vendors sometimes need to access their products on a law firm’s network to provide support, the operations performed while inside the system must be monitored to ensure the integrity of the system.
SecureLink understands the privacy needs of the legal industry and the vulnerabilities caused by insecure remote access. Our sole focus is to enable technology vendors to remotely support their enterprise customers through comprehensive and retrievable session audits, as well as the ability to track whether you are staying within the bounds of relevant regulatory policy.
The SecureLink platform enables authorized legal support technicians to:
Request a demo and we’ll show you how the SecureLink remote access platform connects customers and vendors.