Any unexpected issues with equipment that stops or limits the efficiency of production creates issues. With SecureLink, downtime is greatly minimized when compared to VPNs.
Two-factor authentication and other reliable security measures govern each user, while automatic updates to the user table restrict system access for unauthorized users, such as ex-contractors and former employees.
Schedule and supervise all support and maintenance work, and authorize manufacturing IT support technicians only to the parts of the system they need to access and nothing more.
To comply with ISO 2700 Series, NIST, and PCI regulations, SecureLink maps every action in the system. Each vendor user’s activity is tracked with video and keystroke logs of files transferred, commands entered, and services accessed.
Using outdated, unsophisticated solutions such as VPN to provide privileged remote access to your technology vendors puts your company at risk for an increase in downtime and spending too much time managing and tracking vendor access.
“When I heard about the capabilities of SecureLink, it fit exactly what I was looking for. I knew we had an opportunity to improve the security and how we were currently managing vendor access; we wanted to get on a platform where we could have the recordings of every connection and keystroke logging – it was a no brainer for us to go this route.”
Dan Ward, IT Security Manager, Oldcastle Infrastructure
“The ability to give access to our production floor managers so that they can approve vendor access is great; it’s one less thing that our IT team has to do and manage. Plus the fact that SecureLink will help train our vendors is an added bonus!”
Ashley Torvinin, Network Administrator, Whelen Engineering
“We wanted to replace TeamViewer and have a way for our vendors to establish immediate access to our manufacturing production equipment on the plant floor, because when we need their help, we need it now. For us, uptime is just as important as security.”
Dan Ward, IT Security Manager, Oldcastle Infrastructure
Manufacturing | Manufacturing Technology |
Manage network access, regardless of user base scope. | Enable remote support for diverse customer needs. |
Ensure only approved support vendors can, and will, access systems. | Reliable and stable network access, especially when compared to VPNs and desktop sharing tools. |
Mitigate compromises caused by shared access. | Onboard new customers quickly by standardizing on a universal lightweight program. |
Ensure access levels are tied to the user’s task scope. | Reduce time to resolution through scheduling controls not available with remote desktop sharing options. |
Record and review all manufacturing support activities. | Advanced security features and audit capabilities. |
Efficiently install and implement across large-scale enterprises. | Automated proprietary services and offerings. |
Monitor compliance with major manufacturing services. | Comprehensive auditing for clients and compliance with necessary regulations. |
learn more | learn more |
Manufacturing |
Manage network access, regardless of user base scope. |
Ensure only approved support vendors can, and will, access systems. |
Mitigate compromises caused by shared access. |
Ensure access levels are tied to the user’s task scope. |
Record and review all manufacturing support activities. |
Efficiently install and implement across large-scale enterprises. |
Monitor compliance with major manufacturing services. |
learn more |
Manufacturing Technology Vendors |
Enable remote support for diverse customer needs. |
Reliable and stable network access, especially when compared to VPNs and desktop sharing tools. |
Onboard new customers quickly by standardizing on a universal lightweight program. |
Reduce time to resolution through scheduling controls not available with remote desktop sharing options. |
Advanced security features and audit capabilities. |
Automated proprietary services and offerings. |
Comprehensive auditing for clients and compliance with necessary regulations. |
learn more |