Efficiently provide secure remote support with a single click. Technicians can securely connect, control, and collaborate precisely where they’re needed. It eliminates hassles over connectivity or waiting for shared desktop hosts.
Use a single, easy-to-use process to access your customers’ IT systems. Eliminate the disparate, insecure methods that can leave you vulnerable.
Your customers can provide their own credentials so that you don’t need to know the password. Your customers control your access and receive an audit of your activity.
Our multi-factor authentication and least privileged access keeps a tight lid on risk. So you can stop losing sleep worrying about liabilities from disgruntled former employees and VPN-wandering rogues.
Eliminate the manual collection of system logs and utilization data. SDK tools let you automatically collect data without needing client assistance or tying up your people’s time.
SecureLink captures all user activity with video and keystroke replays of file transfers, commands, and services accessed. It’s ideal data for forensic problem solving and training new employees.
SECURELINK FOR VENDORS
|SELF REGISTRATION||Your employees directly request access to what they need and app owners approve it. This enables your support team to do their work without delay.|
|VENDOR CONNECTION FORM||Customers become more confident in your compliance because each access event can include licensing numbers and context on what your team is accessing and why.|
|CREDENTIAL VAULT||Your privileged access credentials are securely stored in this repository. Your customers can rest easy knowing your techs don’t have or need visibility to app and service-level credentials|
|SOFTWARE DEVELOPMENT KIT||SecureLink’s software development kit (SDK) enables automation of remote support to perform routine tasks, make connections, and generate reports.|
|HIGH-DEFINITION AUDIT||All sessions are recorded via video or keystroke logs to track files transferred, commands entered, and services accessed to reduce your liability.|
|MULTI-FACTOR AUTHENTICATION||Multi-factor authentication ensures that you're approved to access your customer's network.|
|UNIVERSAL ACCESS METHODS||We support connectivity and audit for all TCP and UDP protocols including, but not limited to, RDP, Telnet, SSH, HTTPS, FTP, and custom protocols.|
Find out answers to the most commonly asked questions including the topics below:
Are you unsure what the payback is from investing in vendor privileged access management? Find out your ROI potential and receive a customized report.
Receive all of the training, technical support, and onboarding help you need at no extra cost.
SecureLink offers out-of-the-box integrations with leading security, authentication, and workflow solutions.
We’re flexible; deploy as a pre-configured appliance or as software on your own servers.