The number one indicator of customer satisfaction is time to resolution. SecureLink helps your technicians focus on supporting customers – not managing passwords, calling help desks, or troubleshooting IT issues.
With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.
The only third-party remote access platform designed specifically for technology vendors.
Request a demo and we’ll show you how the SecureLink remote access platform connects customers and vendors.