The Gatekeeper is a small client application installed on the customer's system that increases security and accountability while improving service levels from technology vendors. The Gatekeeper authenticates the technicians, encrypts all traffic and enforces the customer's rules.
- Outbound connection over SSH: No firewall or Network security adjustments needed on customer side
- Granular permissions control - Down to the individual account level
- Advanced security settings - Four encryption options to secure communication
- Network notifications - Customers receive email notifications when a user attempts to access their network
- Technology vendor privileges - Built-in tools to diagnose and resolve issues decreasing time to resolution
The SecureLink server is an appliance delivered to technology providers or SecureLink can host the appliance at the our data center.
Powerful Access – Verified and Controllable
Get only the access you need. Our remote support software and tools can be customized to suit the needs of your customers in secure, regulated industries.
- Full control over connection rules improves network security
- High definition audit ensures accountability and compliance
- No infrastructure - Reduce costs and resources needed to manage hardware
- Secure credential storage keeps passwords private
- Eliminates risks & liabilities of insecure remote access
- Active Directory/LDAP integration allows easy authentication and approval of users