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Products
- SecureLink for EnterprisesSecurely manage third-party remote access while controlling permissions, ensuring industry compliance, and creating audit trails.
- SecureLink For VendorsEfficiently provide remote support to customers while decreasing time to resolution, scaling to meet demand, and reducing liability.
- Securelink For HealthcareSecurely manage third-party remote access with platform standardization, HIPAA compliance assurance, and complete vendor visibility.
Solutions
- EnterprisesSecurely manage third-party remote access with platform standardization, HIPAA compliance assurance, and complete vendor visibility.
- Technology VendorsEfficiently provide remote support to customers while decreasing time to resolution, scaling to meet demand, and reducing liability.
Industries
- Energy
- Financial
- Gaming
- Government
- Healthcare
- Legal
- Manufacturing
- Retail
Resources
About
Support
- SupportAccess our support portal if you’re a current customer or browse our frequently asked support questions if you’re looking for a quick answer.
- GatekeeperHave a vendor that recently implemented a SecureLink Gatekeeper on your network? Learn more about what this software component does and how it benefits you.
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Automate support

Stop wasting time performing routine tasks

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Problem

Time is wasted by support staff handling repetitive tasks like collecting utilization stats and diagnostic logs.

Solution

With SecureLink, you can improve productivity by automating routine tasks like backup, restore, and report generation.

SECURELINK’S SDK ENABLES TIME-SAVING AUTOMATION

SecureLink can automate many aspects of remote support:

Automated data gathering	Eliminate the manual collection of system logs and utilization data, creating automatic routines to get what you need without client assistance or tying up your staff’s time.
Autogenerated Reports	Once standard internal or client-side reports are defined, save time by automatically generating and distributing them on predetermined schedules.
Alerts	From basic “disk is 99% full” conditions to advanced scripting, SecureLink Alerts can flag problems early, so they can be solved before they happen.
SDK customization	SecureLink’s Software Development Kit (SDK) provides a set of open APIs enabling the creation of automated scripts and routines custom-tuned to the needs of any technology vendors’ business.

More features & options

Request a Demo

Request a demo to see how technology vendors automate support with SecureLink.

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