SecureLink

Problem

VPNs aren’t secure and don’t ensure regulatory compliance when it comes to third-party remote access.

Solution

Vendor users are given access only to the networks and systems they need to get their job done while being compliant with necessary mandates and requirements.

Why VPNs aren’t right for vendor access:

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Why SecureLink is superior to VPN solutions

AUTHENTICATION
ACCESS CONTROL
AUDIT

VPN

VPN-based authentication is straightforward for your employees. Your VPN connects with Active Directory or another authentication structure. When an employee is terminated, their account is disabled. Third-party authentication is much more challenging, with a revolving and evolving list of technicians that may require access. Logins and passwords are routinely shared, which creates risk for both the vendor and their customers.

SecureLink

Designed for the task, SecureLink enforces individual accounts, integrates with existing authentication structures when present, and uses unique multi-factor authentication schemes when necessary. With SecureLink, your credentials will never be written on a sticky note at the support center. Paired with access scheduling, user group integration, and other rules designed for remote access, SecureLink ensures that only the right technicians have access at the right times.

VPN	Each vendor is different! Most roles defined in an access control system follow standard settings for a salesperson or a finance manager with access to email, CRM, or a reporting system. Your vendor technicians become a node on the network, enabling snooping and IP address split-tunneling conflicts. Technicians may not have access to their own network resources.
SecureLink	Technicians can only access network privileges set by the customer at the machine and port level. No software is required. Technicians can access their resources and knowledge base.

VPN	Offers only basic auditing tools, like employee-access tracking.
SecureLink	Offers high-definition auditing tools that record every movement inside the network, down to the individual keystroke.

Feature Comparison:	SecureLink Purpose-built for secure third-party remote access	VPN Great for attended desktop sessions, but lacks security & functionality
Access Control
MULTIPLE OPERATING SYSTEMS
TOOLS FOR COMPLEX REMOTE SUPPORT
COLLABORATION
PROACTIVE CUSTOMER MONITORING
SINGLE SIGN-ON (SSO)
INDIVIDUAL IDENTITY MANAGEMENT
AUDIT CAPABILITIES
PASSWORD MANAGEMENT
CHAT
CRM INTEGRATION