SecureLink Desktop Sharing video conversion is only supported on Microsoft Windows™ platforms and requires the following two software packages:
The video conversion process requires the Java™ Runtime Environment (JRE). To install the JRE, please visit:
Click on the Java Download button near the center of the above page to begin the Java installation process. Sometimes the Java installer will offer to install a search toolbar browser add-on, so please read the installation instructions carefully to opt-out of such additions.
Some older versions of Microsoft Windows require additional software to convert videos. If this is the case, you will receive the following error:
Failed to convert the video file. (Error code: -1073741515)
Install the free Microsoft Visual C++ 2013 Redistributable to resolve this error.