Stop third-party professionals from accessing your network through insecure methods. Receive the support you require while maintaining security, accountability and regulatory compliance.

• Standardize all remote support onto a single platform

• Control remote access of all vendors with easy and intuitive tools

• Track all activity with high-definition audit

• Ensure compliance through SecureLink remote access software

Resolve issues FAST without the hassles that come with VPNs, key fobs and site-to-site networks.

• Reduce costs and improve customer satisfaction

• Eliminate risks and liabilities caused by shared accounts and ad-hoc support methods

• Improve technician efficiency and effectiveness with flexible, easy to use tools

• Comply with customer's security and audit regulations

SecureLink Benefits

Set your own remote access rules and be confident your company is protected.

• SecureLink’s "Gatekeeper" remote access software provides complete control over third-party access

• Customized remote access restriction options for each partner

• Advanced Two-factor authentication method effectively restricts access to unauthorized users

• Transparency though comprehensive audit

• This remote login software provides an effective credential management system

• Email connection notifications

SecureLink provides the connectivity and tools to get the job done.

• Native, anytime access to any TCP-based service on any OS including RDP, SSH, databases

• Unattended and attended desktop end-user support

• Simple integration with existing CRM and remote access authentication systems

• Built in tools for desktop sharing and file transfer

Expanding client lists require a flexible toolset. The SecureLink platform can grow with your business.

• Scalable to thousands of technicians and tens of thousands of customers

• Flexible deployment options - hardware, VM or hosted

• Powerful automation including remote system health checks, log file gathering, queries and reporting against remote databases

When it comes to remote access, control is not enough. With SecureLink remote support software you'll always know WHO accessed your network, WHEN they connected, and WHAT they did.

• Ensure accountability and compliance with industry regulations

• Track activity at the individual user level

• Audit reports include complete visibility into machines and services accessed, commands entered, files transferred, database queries and videos of desktop sharing or RDP sessions